Outage in Piano Software
Elevated DMP, Insight, and CCE dashboard and API errors
Resolved MajorIncident Report
Some customers are currently experiencing elevated errors on the DMP, Insight, and CCE dashboards as well as on the cxense.com API endpoints. Our team is investigating the issue and will implement a fix as soon as possible.
Components affected
Piano Software Piano Content Dashboard Piano Software API Endpoints - cxense - api.cxense.com Piano Software Piano DMP Dashboard Piano Software Piano Insight Dashboard Piano Software CCE
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/27/2023 07:20PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/27/2023 06:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 02/27/2023 05:21PM
Some customers are currently experiencing elevated errors on the DMP, Insight, and CCE dashboards as well as on the cxense.com API endpoints. Our team is investigating the issue and will implement a fix as soon as possible.
Latest Piano Software outages
Sandbox unavailable - about 8 hours ago
[Piano Analytics] Issue on Data Query 3 - 10 days ago
Partial Access Check Outage - 27 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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