Outage in Ping Identity

Increased Error Rate for PingID in EU

Resolved Minor
October 13, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Engineers are investigating an increase in error rate for PingID Services in the EU region. We have failed out of a region to improve service health.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/13/2023 08:55AM

This incident has been resolved.

MONITORING 7 months ago - at 10/13/2023 07:43AM

The error rate has dropped to nominal levels after actions by engineers on the affected region.
We have returned the system to fully active and are actively monitoring to confirm the issue is resolved.

INVESTIGATING 7 months ago - at 10/13/2023 07:17AM

Engineers are investigating an increase in error rate for PingID Services in the EU region. We have failed out of a region to improve service health.

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