Outage in Platform.sh

Emergency maintenance

Resolved Minor
September 21, 2023 - Started 7 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently deploying an emergency update on all grid host projects. The Console (UI), and API will be unavailable while the upgrade is ongoing.
Components affected
Platform.sh Europe (North 1) (eu-5.platform.sh) Platform.sh Europe (West 2) (eu-2.platform.sh) Platform.sh Europe (Germany) (de-2.platform.sh) Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh Europe (France 4) (fr-4.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh) Platform.sh USA-4 (East 1) (us-4.platform.sh) Platform.sh USA-3 (West 2) (us-3.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh Australia (au.platform.sh) Platform.sh Europe (France 3) (fr-3.platform.sh) Platform.sh Canada (ca-1.platform.sh) Platform.sh Europe (West) (eu.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/21/2023 06:02PM

This incident has been resolved.

MONITORING 7 months ago - at 09/21/2023 02:54PM

We have restored services and are monitoring the results.

IDENTIFIED 7 months ago - at 09/21/2023 12:08PM

The emergency maintenance is ongoing. The Console (UI), and API will be unavailable in the meantime. Environment are expected to be running as normal.

IDENTIFIED 7 months ago - at 09/21/2023 10:56AM

We are currently deploying an emergency update on all grid host projects. The Console (UI), and API will be unavailable while the upgrade is ongoing.

Latest Platform.sh outages

API and CLI timeouts - 2 days ago
Partial Outage on eu-2.platform.sh - 8 days ago
Partial Outage on fr-3.platform.sh - about 1 month ago
Gateways unresponsive on uk-1.platform.sh - about 1 month ago
Gateways unresponsive on uk-1.platform.sh - about 1 month ago

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