Outage in Plivo

Delivery delay on outbound SMS towards Mexico phone numbers

Resolved Minor

August 01, 2022 - Started over 1 year ago - Lasted 4 minutes
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing outbound SMS delivery delays for a small segment of phone numbers towards the Mexico. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #98684

Components affected

Plivo SMS, Mexico & South America

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 08/01/2022 10:21PM

Dear Valued Customer,

One of our carrier partners is currently observing outbound SMS delivery delays for a small segment of phone numbers towards the Mexico. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#98684

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