Outage in Plivo

Call failures on Inbound Voice in US towards Montgomery phone numbers

Resolved Minor

October 15, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is observing minor local inbound voice call failures in US towards Montgomery phone numbers. A small percentage of phone numbers may experience call failures. Inbound long-distance and Outbound calling are not impacted and are working normally. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #7417

Components affected

Plivo Voice, North America

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/15/2022 10:00AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING over 1 year ago - at 10/15/2022 05:53AM

Dear Valued Customer,

Our carrier partner is observing minor local inbound voice call failures in US towards Montgomery phone numbers. A small percentage of phone numbers may experience call failures. Inbound long-distance and Outbound calling are not impacted and are working normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#7417

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