Outage in Plivo

Delivery delay on Inbound/Outbound toll-free SMS/MMS towards the US and Canada phone numbers : T-Mobile & AT&T

Resolved Minor

November 28, 2022 - Started over 1 year ago - Lasted about 9 hours
Official incident page

Need to monitor Plivo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Plivo, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Customer, One of our carrier partners currently observing inbound/outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US and Canada - T-Mobile & AT&T. phone numbers. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #12149

Components affected

Plivo MMS, USA & Canada Plivo Toll-free SMS, USA & Canada

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/29/2022 12:07AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 11/28/2022 03:23PM

Dear Valued Customer,

One of our carrier partners currently observing inbound/outbound toll-free SMS/MMS delivery delays for a small segment of phone numbers towards the US and Canada - T-Mobile & AT&T. phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#12149

Latest Plivo outages

10DLC Campaign Registration Failure towards US and Canada - about 9 hours ago

Delivery delay on Inbound/Outbound MMS towards the US phone numbers - 2 days ago

Delivery delay on Inbound/Outbound MMS towards the US and Canada phone numbers - 4 days ago

Delivery delays on inbound/outbound Tollfree SMS towards T-Mobile in US - 9 days ago

SMS 10DLC delivery delay towards T-mobile numbers in US - 9 days ago

Start monitoring Plivo and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook