Outage in Plivo

Errors while registering 10DLC brands and campaigns on Plivo Console and with SDKs

Resolved Minor
January 26, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Valued Customer, We are observing errors while connecting with vendor for 10DLC operations which affects brand and campaign registrations on Plivo Console & server SDKs. All other services are operating normally. We are actively working with our team to get this issue resolved as earliest possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home
Components affected
Plivo SMS API Plivo Console
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/26/2023 05:37PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 01/26/2023 04:55PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/26/2023 04:51PM

Dear Valued Customer,

We are observing errors while connecting with vendor for 10DLC operations which affects brand and campaign registrations on Plivo Console & server SDKs. All other services are operating normally.

We are actively working with our team to get this issue resolved as earliest possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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