Outage in Plivo

Delays in processing long code requests under 10DLC : United States

Resolved Maintenance

February 06, 2023 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is experiencing delays in processing long code requests. This may be queuing the request under 10DLC towards the United States. We are actively working with our carrier partner to get the issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new #18301

Components affected

Plivo Longcode SMS, USA & Canada

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/07/2023 05:25PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/07/2023 02:41AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING about 1 year ago - at 02/06/2023 03:27PM

Dear Valued Customer,

One of our carrier partners is experiencing delays in processing long code requests. This may be queuing the request under 10DLC towards the United States.

We are actively working with our carrier partner to get the issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#18301

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