Outage in Plivo

Delivery delay on inbound and outbound MMS towards the US phone numbers

Resolved Maintenance
February 13, 2023 - Started about 1 year ago - Lasted about 20 hours
Official incident page

Need to monitor Plivo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Plivo, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Customer, One of our carrier partners currently observing inbound and outbound MMS delivery delays for a small segment of phone numbers towards the US AT&T phone numbers. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #19075
Components affected
Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/13/2023 08:52PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/13/2023 08:03PM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

IDENTIFIED about 1 year ago - at 02/13/2023 02:41AM

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

INVESTIGATING about 1 year ago - at 02/13/2023 01:05AM

Dear Valued Customer,

One of our carrier partners currently observing inbound and outbound MMS delivery delays for a small segment of phone numbers towards the US AT&T phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#19075

Latest Plivo outages

SMS Failures towards Verizon from US phone numbers. - about 24 hours ago
10DLC Campaign Registration Failure towards US and Canada - 2 days ago
Delivery delay on Inbound/Outbound MMS towards the US phone numbers - 4 days ago
Delivery delay on Inbound/Outbound MMS towards the US and Canada phone numbers - 6 days ago
Delivery delays on inbound/outbound Tollfree SMS towards T-Mobile in US - 11 days ago

Start monitoring Plivo and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE