Outage in Plivo

Delay in processing 10DLC Campaign requests : US and Canada

Resolved Minor
April 03, 2024 - Started 28 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is experiencing delays in provisioning new campaigns. This may impact any new campaign registrations under 10DLC in the US and Canada. Users might encounter issues when linking numbers to their 10DLC campaign. Existing campaigns will not face any problems. We are working with our carrier partner to resolve this issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #59405
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/04/2024 12:34AM

This incident has been resolved.

INVESTIGATING 28 days ago - at 04/03/2024 09:32PM

Dear Valued Customer,

One of our carrier partners is experiencing delays in provisioning new campaigns. This may impact any new campaign registrations under 10DLC in the US and Canada. Users might encounter issues when linking numbers to their 10DLC campaign. Existing campaigns will not face any problems.

We are working with our carrier partner to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#59405

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