Outage in Plivo

Delivery delay on Inbound/Outbound MMS towards the US phone numbers

Resolved Minor
April 08, 2024 - Started 23 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing inbound/outbound MMS delivery delays for a small segment of phone numbers in the US. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #59892
Components affected
Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/08/2024 08:20PM

This incident has been resolved.

INVESTIGATING 23 days ago - at 04/08/2024 07:39PM

Dear Valued Customer,

One of our carrier partners is currently observing inbound/outbound MMS delivery delays for a small segment of phone numbers in the US. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#59892

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