Check if PlushCare is down, official outages, user-reported issues, and outages map.
PlushCare is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 6 incidents since started monitoring PlushCare status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PlushCare outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 30, 2023
06:16 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Dec 15, 2021
02:30 PM UTC
|
Minor
Our hosting platform had a major outage of their internet connectivity and that issue cascaded to...
|
3 months |
|
Sep 15, 2021
02:42 PM UTC
|
Minor
The issue is ongoing with a 3rd party. We are working to resolve the issue with the insurance loo...
|
6 months |
|
Mar 18, 2021
03:10 PM UTC
|
Minor
We're experiencing an elevated level of errors and slower performance. We are currently looking i...
|
about 1 year |
|
Jul 17, 2020
09:23 PM UTC
|
Minor
We are experiencing issues due to an upstream internet issue.
|
over 1 year |
|
Feb 04, 2020
09:56 PM UTC
|
Minor
We are currently investigating an issue with phone appointments. Video appointments continue to w...
|
about 2 years |
See what users are saying about PlushCare issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Arnetta - The site won’t allow me to book an appointment. It doesn’t move forward to the next screen .
Jaymee - Entering insurance info and getting error code 6009.
Stephani - The app and website are not working and it says to try again later or call support.
Nancy - Can't sign into mobile app.
John - Messaging feature in app isn’t working .
Tommy - site it not loading properly, taking forever to book and appointment .
Kelly - Unable to login on website or app.
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| Appointments status | OK | View details |
| Doctor Portal status | OK | View details |
| Patient Portal status | OK | View details |
| Services status | OK | View details |
| Website status | OK | View details |
Telehealth service providing video and phone consultations, prescription management, lab result delivery, and insurance verification through an online platform.
Monitoring PlushCare since December 2021
Tracking 16 PlushCare services and regions
0 incidents in 2025
PlushCare isn't down. You can check PlushCare status and incident details on the top of the page. IsDown continuously monitors PlushCare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PlushCare is currently operational. You can check PlushCare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PlushCare being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PlushCare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PlushCare last outage was on November 30, 2023 with the title "API performance issues"
IsDown and DownDetector help users determine if PlushCare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PlushCare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.