Outage in plusserver

Störung DE-3

Resolved Minor
April 21, 2022 - Started about 3 years ago - Lasted about 8 hours
Official incident page

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Outage Details

Zur Zeit gibt es Probleme in der DE-3. Wir überprüfen den Sachverhalt gerade und halten Sie auf dem Laufenden. ----- At the moment there are problems in DE-3. We are currently reviewing the issue and will keep you updated.
Components affected
plusserver DE-3
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 04/21/2022 10:47AM

We would like to inform you that the work is still ongoing and will inform you here again as soon as there is news.

--

Wir möchten Sie darüber in Kenntnis setzen, dass die Arbeiten noch andauern und informieren Sie hier wieder, sobald es Neuigkeiten gibt.

IDENTIFIED about 3 years ago - at 04/21/2022 08:06AM

Dear customers,

We were able to delimit the issue to a certain network segment and are continuously working to reboot the affected hosts and edge gateways within this part of region DE3 to restore the services.

Due to the necessary evacuation of virtual machines on these hosts, there might occur limited temporary performance or availability issues with your services.

We are sorry for the inconvenience caused.

--

Sehr geehrte Kunden,

nachdem die Störungsursache auf das Netzwerk-Segment eingegrenzt werden konnte, sind wir bereits seit einiger Zeit dabei, die betroffenen Host-Systeme und EdgeGateways in der Region DE-3 zu rebooten, um die Services wieder herzustellen.

Im Zuge der dafür notwendigen vorherigen kontrollierten Migration der darauf liegenden virtuellen Maschinen möchten wir daher um Verständnis bitten, falls kurzzeitig weitere Beeinträchtigungen auftreten.

IDENTIFIED about 3 years ago - at 04/21/2022 08:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 04/21/2022 08:01AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 04/21/2022 03:41AM

Wir haben die Ursache identifizieren können und arbeiten bereits an der Behebung des Problems.

-----

We have been able to identify the cause and are already working on fixing the problem.

INVESTIGATING about 3 years ago - at 04/21/2022 02:45AM

Zur Zeit gibt es Probleme in der DE-3. Wir überprüfen den Sachverhalt gerade und halten Sie auf dem Laufenden.

-----

At the moment there are problems in DE-3. We are currently reviewing the issue and will keep you updated.

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