Number of Incidents
0 outages
Since last incident
54 days
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Minor · about 2 months ago · lasted about 8 hours
Delays in transactions being imported from bank feeds
There is a significant backlog of transaction importing from bank feeds that needs to be processed, meaning you will likely see a delay in your transactions being imported from a bank feed, after syncing has completed. The delay at this point will be around 8 minutes, from the time that your bank feed completes syncing, to when your transactions will be imported. We'll continue to update this notice as this backlog decreases. We're sorry for the inconvenience this causes.
Minor · 2 months ago · lasted about 9 hours
Delays in transactions being imported from bank feeds
A knock-on effect from an outage this morning is that there is a significant backlog of transaction importing that needs to be processed. You may see a significant delay in your transactions being imported from a bank feed, after syncing has completed. We'll continue to update this notice as this backlog decreases, and we get a better idea of the scale of delay that is being experienced. We're sorry for the inconvenience this causes, stay tuned for more updates!
Major · 3 months ago · lasted about 7 hours
Unexpected network connectivity issue
PocketSmith is currently experiencing an unexpected network outage, meaning the PocketSmith applications are currently unavailable. We're working with our upstream partner right now to get this issue resolved. Thanks for your patience!
Major · 3 months ago · lasted about 3 hours
Intermittent application downtime due to upstream network issue
We're currently experiencing some intermittent downtime, due to networking issues at an upstream provider. This means some application requests are failing for stretches of a couple of minutes at a time, resulting in the web and mobile PocketSmith applications not being consistently available right now. This is under investigation at the moment, and we'll update this status message when we have more information to share. We appreciate your patience!
Minor · 7 months ago · lasted about 4 hours
Upstream data provider Yodlee experiencing outage
Our upstream bank feed data provider Yodlee is currently experiencing issues, meaning all Yodlee bank feeds will currently be unable to be added, updated or synced. We've notified them of the issue, and will update here as soon as we hear any news.
Minor · 7 months ago · lasted 23 minutes
The web application and mobile applications are currently experiencing issues. We're investigating and will update as soon as we have more information.
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