Outage in PocketSmith

Slow load times for Feeds

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted about 17 hours
Official incident page

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Outage Details

We have identified an issue with an upstream provider that is resulting in some potentially slow load times when managing feeds in PocketSmith. We'll update when we know more.
Components affected
PocketSmith Bank Feeds
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2024 08:18PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/27/2024 04:35AM

Our upstream provider is investigating the issue; in the meanwhile, we have implemented a workaround which should fix the slow load times. We will continue to monitor and update if necessary.

IDENTIFIED about 1 month ago - at 03/27/2024 03:26AM

We have identified an issue with an upstream provider that is resulting in some potentially slow load times when managing feeds in PocketSmith. We'll update when we know more.

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