Outage in Podio

Podio billing not accesible

Resolved Minor
January 11, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Podio users might be facing issue with upgrading their plans and paying their invoicing. We have identified the issue and are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/11/2023 07:47PM

We have been monitoring all transactions going through our billing service provider and we can now mark this incident resolved.
All Podio upgrades should work as expected now. We apologise for the inconvenience caused and thank you for your patience.

MONITORING over 2 years ago - at 01/11/2023 07:22PM

A fix has been implemented and we are monitoring the systems. All Podio upgrades and invoice payments should work fine now.

IDENTIFIED over 2 years ago - at 01/11/2023 06:46PM

We continue to work on a fix for the issue caused by integration with our billing service provider. We will provide an update as soon as resolution is available. Thanks for your patience.

IDENTIFIED over 2 years ago - at 01/11/2023 02:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 01/11/2023 02:44PM

Podio users might be facing issue with upgrading their plans and paying their invoicing. We have identified the issue and are working on a fix.

Latest Podio outages

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Email Notifications not working - 2 months ago
Email Notifications Not Sending - 2 months ago

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