Outage in Polar

MyFitnessPal data transfer issues

Resolved Minor
March 14, 2023 - Started about 1 year ago - Lasted 6 days
Official incident page

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Outage Details

We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
Components affected
Polar Data transfer to MyFitnessPal Polar Data transfer to Strava
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/20/2023 08:45AM

Synchronization issues between Polar Flow and [third-party name] have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.

INVESTIGATING about 1 year ago - at 03/17/2023 08:13AM

We are experiencing delays when transferring data from Polar Flow to MyFitnessPal. We've managed to improve the situation, and we will continue the work to get it working normally. Thanks for your patience.

INVESTIGATING about 1 year ago - at 03/14/2023 07:17PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/14/2023 07:05PM

We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

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