Polar is having a minor outage
Updated
We are currently investigating this issue.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Janice
Can't sign in or open polar flow app
Adrian
Logged out of the app, cant log back in, authentication site is down
Maren
App not working. Log in to website not working. 504 gateway issue.
Mike
Can't log in to polar flow. Watch isn't connected to phone
Ed
Getting 504 when going to the Polar Flow page
Jason
It signed me out, when I go to sign back in I’m getting a 502 error and can’t use the app.
Jason
App signed me out mid workout and will not let me sign back in. Error code 502
Konstantin
Polar Flow service not working, Polar Flow app not working.
Shirley
cannot login to Polar Flow. Getting Gateway 504 timeout error
Martin
The app will open but close itself seconds later
Daniel
Polar flow not syncing with watch or other apps
Steven
App is out. No sync with watch
LAURENCE
App not working, blank pages
Markus
no access to the server since tonight. Living in Germany
Beatriz
I start the Polar app on iPhone, it gives me only a black screen, after 10 or 15 seconds it just goes back to iPhone main screen. Hasn't been working for several days, should I delete and reinstall the app?
Emilie
My app just crashes when I open it.. :(
Jane
Polar App not opening-screen sometimes shows last session then just goes black, or is just black on trying to open it.
philip
Polar flow app just black screen with swipe up visible on bottom of screen on my Apple been like this for a few hours. Couldn’t update either in App Store
Darya
Black screen when I open Polar Flow app for IOS. It does that since the last update yesterday.
Jeremy
Polar flow app not working/opening.
Heidi
My polar flow will not open, when I try the screen gets black an after a couple of seconds it just closed the app/go back.
sara
wont upload it to strava and wont sync with the computer, taking 15+ min to sync with phone
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IsDown has tracked 111 incidents since started monitoring Polar status in February 2021.
25 days ago · lasted about 2 hours
We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. A... More details
28 days ago · lasted 35 minutes
We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doi... More details
about 2 months ago · lasted about 1 hour
We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here. More details
We've tracked and collected 111 incidents since started monitoring Polar status
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Number of Incidents
2 issues
Last incident
26 days ago
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Polar is down. You can check Polar status and incident details on the top of the page. IsDown continuously monitors Polar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Polar seems to be having problems. You can check Polar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Polar might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Polar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Polar last outage was on March 30, 2025 with the title "Strava data transfer issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Polar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Polar with maximum flexibility
IsDown monitors Polar for major outages. A major outage is when Polar experiences a critical issue that severely affects one or more services/regions. When Polar marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Polar status page for minor outages. A minor outage is when Polar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Polar status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Polar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Polar and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Polar and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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