Is Polar Down? Check the current Polar status

Polar is having a minor outage

Updated

Polar not working for you?

Monitoring Polar since February 2021. Learn more

Monitoring 16 Polar services and regions

3 incidents in 2025

Active incident

Partial service outage for online shop customers

started 5 months ago

We are currently investigating this issue.

Polar issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Polar problems

  • D

    Daniel

    about 2 months ago

    Polar flow not syncing with watch or other apps

  • S

    Steven

    5 months ago

    App is out. No sync with watch

  • L

    LAURENCE

    9 months ago

    App not working, blank pages

  • M

    Markus

    9 months ago

    no access to the server since tonight. Living in Germany

  • B

    Beatriz

    9 months ago

    I start the Polar app on iPhone, it gives me only a black screen, after 10 or 15 seconds it just goes back to iPhone main screen. Hasn't been working for several days, should I delete and reinstall the app?

  • E

    Emilie

    9 months ago

    My app just crashes when I open it.. :(

  • J

    Jane

    9 months ago

    Polar App not opening-screen sometimes shows last session then just goes black, or is just black on trying to open it.

  • P

    philip

    9 months ago

    Polar flow app just black screen with swipe up visible on bottom of screen on my Apple been like this for a few hours. Couldn’t update either in App Store

  • D

    Darya

    9 months ago

    Black screen when I open Polar Flow app for IOS. It does that since the last update yesterday.

  • J

    Jeremy

    9 months ago

    Polar flow app not working/opening.

  • H

    Heidi

    9 months ago

    My polar flow will not open, when I try the screen gets black an after a couple of seconds it just closed the app/go back.

  • S

    sara

    9 months ago

    wont upload it to strava and wont sync with the computer, taking 15+ min to sync with phone

Polar outage history

IsDown has tracked 109 incidents since started monitoring Polar status in February 2021.

  • Feb 26 2025

    14 days ago · lasted about 1 hour

    We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here. More details

  • Feb 14 2025

    26 days ago · lasted 10 days

    We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This tech... More details

  • Jan 18 2025

    about 2 months ago · lasted about 3 hours

    We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe. More details

  • Feb 2021 ...
    IsDown started monitoring Polar status

    We've tracked and collected 109 incidents since started monitoring Polar status

Sign up and check all outage history

Polar outages in the last 30 days

Number of Incidents

2 issues

Last incident

14 days ago

Having problems with Polar? What can you do?

  1. First, stay calm.

    • We know it's stressful when Polar is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Polar already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Polar status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Polar is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Polar status changes

IsDown offers an easy way to monitor Polar with maximum flexibility

Major Outages Notifications

IsDown monitors Polar for major outages. A major outage is when Polar experiences a critical issue that severely affects one or more services/regions. When Polar marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Polar status page for minor outages. A minor outage is when Polar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Polar status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Polar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Polar and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Polar and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Polar down today?

Polar is down. You can check Polar status and incident details on the top of the page. IsDown continuously monitors Polar official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Polar status?

Polar seems to be having problems. You can check Polar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Polar outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Polar slow today?

Yes, Polar might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Polar outages detected?

IsDown monitors the Polar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Polar outage?

Polar last outage was on February 26, 2025 with the title "Temporary break in all services"

Polar not working for you? How do I know if Polar is down?
How can I check Polar status and outages?
Why use IsDown to monitor Polar instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Polar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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