Outage in Polar

Logging in to services is not working

Resolved Major
March 28, 2025 - Started 7 months ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.
Components affected
Polar API/3rd party sync Polar Flow mobile application Polar Beat mobile application Polar account.polar.com Polar Club mobile application Polar Team Pro Polar Team Pro mobile application Polar Flow web service

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/28/2025 01:21PM

Everything looking good again. Thanks for your patience!

INVESTIGATING 7 months ago - at 03/28/2025 12:49PM

We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

Latest Polar outages

Slowness and sync problems caused by Daylight Saving Time - about 18 hours ago
Strava and TrainingPeaks data transfer issues - 6 days ago
Data transfer unstable - 20 days ago
Data not downloadable for AccessLink Partners - error 403 - about 2 months ago
Services recovering from maintenance - 6 months ago

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