Outage in Polar

Logging in to services is not working

Resolved Major

March 28, 2025 - Started about 1 year ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

Components affected

Polar Flow web service Polar Flow mobile application Polar Beat mobile application Polar account.polar.com Polar Club mobile application Polar Team Pro Polar Team Pro mobile application Polar API/3rd party sync

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/28/2025 01:21PM

Everything looking good again. Thanks for your patience!

INVESTIGATING about 1 year ago - at 03/28/2025 12:49PM

Latest Polar outages

Strava data transfer issues - 14 days ago

Flow app Android 7.35.0 activity data synchronization issue - about 2 months ago

Degraded performance in support.polar.com - 3 months ago

Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7th - 4 months ago

AccessLink API maintenance break - 4 months ago

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