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Outage in Polar

Polar web shops: add to shopping cart link is not working

Resolved Major
May 19, 2026 - Started about 15 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

The Polar webstore experienced a major issue where the "add to shopping cart" functionality was not working, preventing customers from making purchases. The incident lasted 1.5 hours and affected the entire Polar webstore. The service was restored and purchasing functionality was fully operational again.

We are currently investigating this issue.
Components affected
Polar webstore

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 05/19/2026 10:48AM

Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

INVESTIGATING about 15 hours ago - at 05/19/2026 09:25AM

We are currently investigating this issue.

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