Outage in Polar
Data Export Issue Affecting Some Customers
Resolved MinorIncident Report
Summary AI Generated
Polar experienced a 9-minute minor incident where some customers were unable to export their data from account.polar.com, with export requests stuck in a pending state and download emails not being delivered. The issue was identified and resolved, restoring normal export functionality.
Some customers are currently unable to export their data from account.polar.com. Affected users do not receive the download email, and their export request remains in a pending state.
We have identified the issue and are working to restore the service as quickly as possible. We will provide an update here once the issue has been resolved.
We apologize for the inconvenience and appreciate your patience.
Components affected
Polar account.polar.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/17/2026 10:39AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 09/15/2026 08:51AM
Some customers are currently unable to export their data from account.polar.com. Affected users do not receive the download email, and their export request remains in a pending state.
We have identified the issue and are working to restore the service as quickly as possible. We will provide an update here once the issue has been resolved.
We apologize for the inconvenience and appreciate your patience.
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