All Polar online services experienced a major outage lasting approximately 5.5 hours, affecting the full suite of apps and platforms including Polar Flow, GoFit, Beat, Team Pro, Club, account.polar.com, and all third-party data sync integrations with Strava, MyFitnessPal, and TrainingPeaks. Users were unable to access or sync their fitness data across any of these services during this period, though Polar.com, support.polar.com, and the web store remained operational and all data was confirmed safe. A fix was implemented and the incident was fully resolved after approximately 5.5 hours.
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This incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Unfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe. Polar.com and support.polar.com continue to work normally, as does web store.
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