Outage in Precisely

Precisely APIs - Outage

Resolved Major
June 30, 2023 - Started 10 months ago - Lasted 16 minutes
Official incident page

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Outage Details

Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team
Components affected
Precisely GeoTAX Precisely Local Tax
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/30/2023 12:34PM

Dear Precisely APIs customer,

We experienced a technical issue starting at 05:45 PM IST. We began seeing recovery at 05:55 PM IST. At this time we see full functionality in the API System.

We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely.

This is the final notification regarding this unplanned outage.

Thank you!
The Precisely APIs Team

INVESTIGATING 10 months ago - at 06/30/2023 12:27PM

Dear Precisely APIs customer,

We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you!
The Precisely APIs Team

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