Outage in Prime Trust

Prime Liquidity - Delays in transaction processing

Resolved Minor
March 10, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Our Wallet provider is experiencing an issue in processing transaction causing a delay in finalizing the transaction status. We are actively monitoring this incident and will provide updates as they become available.
Components affected
Prime Trust Prime Liquidity
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/10/2023 01:26AM

Our Wallet provider has resolved their incident. We also see that transactions are currently processing correctly. This incident has been resolved.

MONITORING about 2 years ago - at 03/10/2023 01:14AM

Our wallet provider has implemented a fix, and we are currently monitoring affected transactions. Will we provide additional updates as they become available.

IDENTIFIED about 2 years ago - at 03/10/2023 12:30AM

Our Wallet provider is experiencing an issue in processing transaction causing a delay in finalizing the transaction status. We are actively monitoring this incident and will provide updates as they become available.

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