Check if Prime Trust is down, official outages, user-reported issues, and outages map.
Prime Trust is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 106 incidents since started monitoring Prime Trust status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Prime Trust outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
May 18, 2023
08:08 PM EDT
|
Major
Our wallet provider is currently experiencing issues related to processing outgoing transactions....
|
about 5 hours |
|
May 16, 2023
02:08 PM EDT
|
Minor
We are investigating reports of delays with processing some outbound wires. Our engineering team ...
|
about 1 hour |
|
May 07, 2023
09:39 PM EDT
|
Minor
Due to the ongoing congestion within the blockchain as a result of higher transaction volumes and...
|
about 21 hours |
|
May 02, 2023
10:56 AM EDT
|
Minor
Our liquidity provider is experiencing an issue which is affecting quotes for assets. We are acti...
|
24 minutes |
|
Apr 21, 2023
10:23 AM EDT
|
Minor
We are currently experiencing system congestion causing slowness and timeouts. We are investigati...
|
2 days |
|
Apr 12, 2023
10:30 AM EDT
|
Minor
We are experiencing issues processing fiat withdrawals across our platform. Our engineering team ...
|
about 8 hours |
|
Apr 03, 2023
12:51 AM EDT
|
Minor
Prime Trust is actively investigating an issue with onboarding that will delay new account openin...
|
about 14 hours |
|
Mar 24, 2023
09:31 AM EDT
|
Minor
Our liquidity provider is experiencing an issue which is affecting quotes for USDC and USDC AVAX....
|
about 1 hour |
|
Mar 14, 2023
01:13 PM EDT
|
Minor
Due to the higher than expected volume of USDT trading, it is taking us longer than usual to sett...
|
about 4 hours |
|
Mar 11, 2023
11:29 AM EST
|
Minor
Prime Trust is closely monitoring the extreme volatility impacting USDC. As a result, purchases a...
|
3 days |
See what users are saying about Prime Trust issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Keyona - App keeps saying it’s completing an update and not loading. It’s been saying that for days. .
Petergaye - Unable to go on to online portal. Keep saying this page cannot load.
Ashley - My accounts are showing everything is empty..
Raina - im trying to transfer money over.
Prime Trust is a financial infrastructure provider offering services like asset custody, compliance, settlement, and liquidity management for digital and traditional assets.
Monitoring Prime Trust since December 2021
Tracking 12 Prime Trust services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if Prime Trust and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Prime Trust, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Prime Trust (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Prime Trust's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Prime Trust and other services.
IsDown checks Prime Trust official status page for major/minor outages or downtimes. A major outage is when Prime Trust experiences a critical issue that severely affects one or more services/regions. A minor incident is when Prime Trust experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Prime Trust outage, we send you an alert and update your dashboard and status page.
Prime Trust and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Prime Trust status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prime Trust publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Prime Trust and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Prime Trust but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Prime Trust and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Prime Trust and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Prime Trust down?'
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While Downdetector relies on user-submitted reports to detect Prime Trust outages, IsDown monitors Prime Trust's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Prime Trust status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Prime Trust in a single dashboard. | ||
| Instant Prime Trust outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Prime Trust official status and user-reported issues. | ||
| Maintenance feed for Prime Trust | ||
| Granular alerts filtering by Prime Trust components and regions. |
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Prime Trust isn't down. You can check Prime Trust status and incident details on the top of the page. IsDown continuously monitors Prime Trust official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Prime Trust is currently operational. You can check Prime Trust status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Prime Trust being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Prime Trust official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Prime Trust last outage was on May 18, 2023 with the title "Prime Liquidity - Delays in outgoing transactions processing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Prime Trust and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Prime Trust is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Prime Trust's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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