Outage in Prisma by Palo Alto

Prisma Access is experiencing performance degradation in Turkey region

Resolved Minor
March 01, 2024 - Started over 1 year ago - Lasted 14 days
Official incident page

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Outage Details

We are experiencing service degradation within the cloud provider/ISP reportedly in Turkey that can potentially cause performance issues for certain Prisma Access customers within that region. We are currently looking into the impact and working very closely with the cloud provider to investigate it further. The next update will be provided by March 1st 16:00 UTC
Components affected
Prisma by Palo Alto Turkey
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/15/2024 02:12AM

This incident has been resolved.

MONITORING over 1 year ago - at 03/01/2024 04:00PM

The issue seems to be resolved. If you continue to experience any issue, please raise a Support Ticket.

INVESTIGATING over 1 year ago - at 03/01/2024 02:09PM

We are experiencing service degradation within the cloud provider/ISP reportedly in Turkey that can potentially cause performance issues for certain Prisma Access customers within that region.
We are currently looking into the impact and working very closely with the cloud provider to investigate it further. The next update will be provided by March 1st 16:00 UTC

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