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We continuously monitor the official PROS status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last PROS outages.
Minor Resolved · about 1 month ago · lasted about 2 hours
PROS Alert : Abnormal behavior detected
Dear Customers, Our monitoring tools are detecting an anomaly in the product behavior. Currently, we do not observe an increase in response time or failed transactions. Few teams are working jointly to resolve the situation. We will provide more details soon. We are checking also the possibility of a false positive alert. Sincerely, PROS Support
Major Resolved · 2 months ago · lasted about 1 hour
Dear PROS Customers, We have observed a major outage on our products. You might experience intermittent, partial or total loss of service. The issue is with our Cloud Provider and we are working closely with them for a resolution.
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Major Resolved · 2 months ago · lasted about 1 hour
Dear Customers, Our cloud provider identified a recent WAN update as the likely underlying cause and has taken steps to roll back this update in order to mitigate the issue. We continue to monitor closely the status of the issue with our Microsoft partner and will keep you updated.
Major Resolved · 2 months ago · lasted about 1 hour
Partial outage - Transient nertwork issues
We have observed a partial outage on our cloud infrastructure. You might experience intermittent loss of service. Our teams are working with our infrastructure third party to resolve the issue.
Major Resolved · 2 months ago · lasted about 2 hours
RTDP PROD - PROS VPN Down
Dear PROS Customers, This is to notify you that since 07:10 AM UTC today 25 January, we are observing Network issues on PROS side which are causing issues with the RTDP traffic. We are actively working on resolving it. More updates will follow.
Minor Resolved · 4 months ago · lasted about 5 hours
PROS Alert: Service degradation in AMS data center
Dear Customers, We are reaching out to inform you we are currently experiencing a service disruption that is causing an increase in response time and might affect the service for some users. The Team is currently investigating and working toward a resolution. We will be providing updates on our progress shortly. Thank you for your understanding and cooperation! Sincerely, PROS Support
Minor Resolved · 5 months ago · lasted about 3 hours
PROS Notification: Delay in the processing of ATPCO updates
Dear Customers, We are reaching out to inform you we are currently experiencing a service disruption in the processing of ATPCO files updates. The team is currently investigating and working toward a resolution. We will be providing updates on our progress shortly. Thank you for your understanding and cooperation! Sincerely, PROS Support
User-reported problems for PROS in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
PROS is a “Company of Interest” by The Profit Intelligence Agency, and they want to know everything there is to know about Profit Optimization Software. Learn more.
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