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Sources

PROS status page PROS website

Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Last known issue was 4 days ago

Latest Incidents

Resolved Azure Databricks partial outage

We are aware of a potential issue associated with some of our underlying service providers that may impact quote creation in certain mass price change workflows. We are working with our provider for a resolution.

4 days ago Official incident report

Resolved PROS Alert: Service degradation

Dear Customers, We are reaching out to inform you we are currently experiencing a service disruption that is causing an increase in response time and might affect the service for some users. The Team is currently investigating and working toward a resolution. We will be providing updates on our progress shortly. Thank you for your understanding and cooperation! Sincerely, PROS Support

13 days ago Official incident report

Resolved Case Management Unavailable on Connect

Connect is experiencing a partial outage, impacting the ability to submit new cases. Our team is working to resolve the issue. Support contact information is posted on Connect for critical issues.

17 days ago Official incident report
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