Is PROS Down?
PROS status is operational
Stats for PROS official incidents in the last 30 days
Number of Incidents
2 outages
Since last incident
8 days
Users reports for PROS in the last 12 hours
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Monitor and keep track of PROS's current and past outages
Minor · 8 days ago · lasted 1 day
SmartCPQ degraded performances in EU1 Region
Dear customers, A subset of our Western Europe based customers may experience degraded performances running their PROS Smart CPQ Document Generation module. We are currently investigating the preliminary causes of this problem. Sincerely, PROS Support
Minor · 23 days ago · lasted about 19 hours
Outage for smartCPQ in our Australia (AU1) cloud region.
Dear customers, PROS monitoring tools detected failures in our Australia (AU1) cloud region. As a result, customers may experience failures when trying to create, open or work with their Catalog / Configurator / Cart / Designer. Starting at approximately 08:30 UTC on 30 August 2023, our hosting provider identified the root cause (utility power surge in the Australia East region tripped a subset of the cooling units offline) and continues applying mitigation actions and monitoring the status of this issue. Further updates will be provided as events warrant; there is no ETA at this time. Sincerely, PROS Support
Minor · 2 months ago · lasted about 1 hour
Dear customers, As of 13:00 UTC on July 13, 2023, our customers based in Western Europe may experience difficulties connecting to or operating their PROS Smart CPQ software. We are currently investigating the preliminary causes of this problem. Sincerely, PROS Support
Minor · 3 months ago · lasted about 8 hours
Service degradation detected for our West Europe based customers - RTPE
Dear customers, Starting at 07:22 UTC on 05 Jul 2023, Our West Europe-based customers may experience packet drops and increased latency in application response. Requests timeouts may also be experienced. We are currently investigating traffic ingestion issues as the preliminary root cause. Sincerely, PROS Support
Minor · 3 months ago · lasted 21 minutes
Service degradation detected for our West Europe based customers
Dear customers, Starting at 07:22 UTC on 05 Jul 2023, Our West Europe-based customers may experience packet drops and increase latency in application response. Requests timeouts may also be experienced. We are currently investigating traffic ingestion issues as the preliminary root cause. Sincerely, PROS Support
Minor · 3 months ago · lasted about 14 hours
Service degradation detected for our West Europe based customers - CPQ
Dear customers, Starting at 07:22 on 05 Jul 2023, Our West Europe based customers may experience packet drops and increase latency in application response. Requests timeouts may also be experienced. We are currently investigating traffic ingestion issues as the preliminary root cause. Sincerely, PROS Support
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Frequently Asked Questions
- Is PROS down right now? What is PROS current status?
- PROS seems to be up and running. We've updated the status 42 minutes ago.
- Was PROS down today?
- PROS is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with PROS, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with PROS and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
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