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Resolved Minor AWS Oregon and California Internet Connectivity Outage
We first received our first alert at 7:20 am pacific and are actively monitoring the AWS outage
Resolved Minor AWS partial outage
We are notified that AWS us-west-2 has delayed services on ELB. We are closely monitoring the issues.
Resolved Minor Extended delays when filing a claim
We have been notified that some customers were experiencing significant delays in the claim form.
Resolved Minor API Outage
Around 6:00 am Pacific, Protecht's API alerted outage for the first time and was responding with extended delays. Within a minute, Protecht's systems restarted and were able to recover from the outage Around 6:05 am, Protecht's API resumed normal operations.
We are currently investigating this issue. We are not aware of any system affected yet.
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