Outage in Proton

Technical difficulties

Resolved Minor
March 21, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Proton status page and multiple sources to provide up-to-date information. Check back with us for the latest Proton uptime status.

Outage Details

We are currently experiencing technical difficulties affecting about 10% of our Proton Mail, Proton Calendar, and Proton Drive users on web apps. We are working to fully restore services as soon as possible. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/21/2023 04:42PM

As of 5.40 pm CET all our services are fully operational for all our users. Thank you for bearing with us. We confirm that no data or emails have been lost, and apologize for the inconvenience.

IDENTIFIED about 1 year ago - at 03/21/2023 04:00PM

For the last 15 minutes the issue has been impacting only 0.7% of users on the Proton Mail, Proton Calendar and Proton Drive web apps, as well as Proton Mail Bridge. Engineering teams are working to fully eliminate the impact. We confirm no data or emails have been lost, and we apologize for the inconvenience.

IDENTIFIED about 1 year ago - at 03/21/2023 03:35PM

The impact of the issue has been reduced to 1% of the users using the Proton Mail, Proton Calendar, and Proton Drive web apps, as well as the Proton Mail Bridge. Engineering teams are working to fully eliminate the impact. We confirm no data or emails have been lost, and we apologize for the inconvenience.

IDENTIFIED about 1 year ago - at 03/21/2023 03:08PM

Proton is currently facing an overload. Engineering teams are working on it to mitigate the impact. The issue is only affecting our web apps (Proton Mail, Proton Drive, Proton Calendar) and the Proton Mail Bridge app.

We confirm no data or emails have been lost. The impact of the issue has been reduced to 5% of the users using the above listed apps.

INVESTIGATING about 1 year ago - at 03/21/2023 03:02PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/21/2023 03:01PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/21/2023 02:59PM

We are currently experiencing technical difficulties affecting about 10% of our Proton Mail, Proton Calendar, and Proton Drive users on web apps. We are working to fully restore services as soon as possible. We apologize for the inconvenience.

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