Outage in Pusher

US2 Customers may be experiencing latency issues with or unable to utilize the Channels WebSocket and REST API

Resolved Minor
December 01, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue in US2 where some clients may be experiencing latency issues or unable to utilize the Channels WebSocket and REST API.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/01/2023 09:20PM

This incident has been resolved.

MONITORING 5 months ago - at 12/01/2023 08:53PM

The fix has been implemented and latency has improved.

IDENTIFIED 5 months ago - at 12/01/2023 08:46PM

The team has identified the cause of the latency and are actively working to resolve the high latency issues.

INVESTIGATING 5 months ago - at 12/01/2023 08:31PM

We are currently investigating an issue in US2 where some clients may be experiencing latency issues or unable to utilize the Channels WebSocket and REST API.

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