Outage in Pusher

High Latency in US2 on Channels WebSocket Client API

Resolved Minor
April 05, 2024 - Started 28 days ago - Lasted about 10 hours
Official incident page

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Outage Details

Customers are seeing high latency on the US2 cluster (WebSockets). The team is working on it.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 04/05/2024 08:58PM

This incident has been resolved.

MONITORING 28 days ago - at 04/05/2024 04:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 28 days ago - at 04/05/2024 02:45PM

We are continuing to work on a fix for this issue. Impact is greatly reduced now. Customers are seeing lower latencies.

IDENTIFIED 28 days ago - at 04/05/2024 01:41PM

We are continuing to work on a fix for this issue.

IDENTIFIED 28 days ago - at 04/05/2024 12:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 28 days ago - at 04/05/2024 11:18AM

Customers are seeing high latency on the US2 cluster (WebSockets). The team is working on it.

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