Pusher Status

Resolved Backlog on Datadog integration

We are experiencing problems with our Datadog and Librato exporter and are currently processing a backlog. Channels metrics in Datadog and Librato are currently delayed by several hours. The issue has been identified and we are working on adding more capacity to process the backlog as soon as possible.

Resolved Dashboard down

We are currently investigating this issue.

Resolved Request failures to APNs

About 50% of our requests to APNs are failing with internal errors. We retry pusher notification trigger requests, so a higher percentage of trigger requests to our systems should be getting through. Device registration requests will be retried by the Beams SDKs.

Resolved Elevated error rates on MT1 cluster

The issue has been identified and a fix is being implemented.

Resolved High Beams latency and failed requests

We are investigating an issue with the database that is causing high latency for some requests. Requests that take longer than 30 seconds will be failed with a 503 error.

Resolved Service outage on ap1 cluster

We are currently experiencing a complete outage on the AP1 cluster. We are investigating the issue.

Resolved Webhooks not being delivered on mt1 cluster

The AWS Kinesis instance we are using in our webhook pipeline is returning errors. We are monitoring the status of this, and we are still assessing the impact.

Resolved Degraded webhook performance in mt1

We have detected degraded availability for webhooks in the mt1 cluster. This seems to be due to a third-party component having become unavailable. We are investigating a work around.

Resolved Dashboard down

The dashboard is currently returning errors

Resolved Undeliverable Webhooks on US Clusters

We are currently investigating an issue where we are unable to deliver webhooks on MT1, US2 and US3.