Incident in Re:lation
6 months ago

ダッシュボードにおける未集計の不具合

Resolved Minor
この度Re:lationにおいて、以下不具合が発生いたしました。 ■内容:ダッシュボードにて未集計期間が発生する不具合 ■未集計期間:2021/12/29 0:00~2022/1/5 23:59 上記期間の集計が出来ていませんでした。 ■対応状況:1/6 9:33より12/29~の集計を開始 ■対応完了見込み:1/6 23:00頃 集計が完了次第、順次ダッシュボードに反映されます。 (1/6 15:30現在、12/29~12/31までの集計が完了しています。) 全日の集計が完了次第、こちらのページに掲載いたします。 ご利用者様におかれましては、ご不便をおかけし誠に申し訳ございません。
Updates ( sorted recent to last )
RESOLVED at 01/07/2022 10:01AM

以下不具合につきまして、対応が完了したためご連絡いたします。 【不具合詳細】 1. 事象 ダッシュボードにて未集計期間が発生する不具合 2. 未集計期間 2021/12/29 0:00~2022/1/5 23:59 上記期間の集計が出来ていませんでした。 3. 暫定対応 未集計であった期間『12/29~1/5』の集計を実施。 集計は1/6 9:33から開始し、21:56には全日の集計が完了。 1/6 21:56以降ダッシュボードに集計結果が反映されています。 4. 原因 刷新した定期タスク実行基盤の設定に誤りがあった。 5. 恒久対応 設定を修正済み。 本件の対応は完了しており現在は通常通りダッシュボードをご利用いただけます。 ご利用者の皆様には多大なご迷惑をお掛け致しました事、深くお詫び申し上げます。

MONITORING at 01/06/2022 03:55PM

この度Re:lationにおいて、以下不具合が発生いたしました。 ■内容:ダッシュボードにて未集計期間が発生する不具合 ■未集計期間:2021/12/29 0:00~2022/1/5 23:59 上記期間の集計が出来ていませんでした。 ■対応状況:1/6 9:33より12/29~の集計を開始 ■対応完了見込み:1/6 23:00頃 集計が完了次第、順次ダッシュボードに反映されます。 (1/6 15:30現在、12/29~12/31までの集計が完了しています。) 全日の集計が完了次第、こちらのページに掲載いたします。 ご利用者様におかれましては、ご不便をおかけし誠に申し訳ございません。

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