Outage in Redtail

Redtail Hosted Email Services | Service Outage

Resolved Minor
August 09, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Some users may be experiencing issues access their Redtail Hosted Email Services via webmail and/or offline clients at this time. Our engineers are currently working to diagnose and identify the issue. We do apologize for the interruption to these critical services.
Components affected
Redtail Webmail
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/09/2022 06:20PM

Our engineers have implemented fixes necessary to restore Redtail's Hosted Email Services. While our systems return to normal, you may experience some latency and slow response times when logging in and some delays in mail delivery. These residual side affects should subside as connections are reestablished. We are currently monitoring everything to ensure everything is on the right path to full system recovery.

IDENTIFIED over 1 year ago - at 08/09/2022 06:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/09/2022 05:19PM

Some users may be experiencing issues access their Redtail Hosted Email Services via webmail and/or offline clients at this time. Our engineers are currently working to diagnose and identify the issue. We do apologize for the interruption to these critical services.

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