Runtime JS services Affected

This incident is now resolved.

Please let us know if you continue to see issues around runtime JS based services (beacon, widgets, scripts).
A postmortem / RCA will be shared in the next few days.

We've applied fixes to our customer base. Runtime JS based services should be back to normal once browser cache are invalidated.

Team will continue monitoring the services. Please do not hesitate to reach out to Sitecore Support if you continue to see issues with Beacon, Sitecore Discover JS scripts or and runtime JS based services.

We are continuing to work on a fix for this issue.

We are continuing the work to apply the fix across all our customer base.

We've worked out a solution for the current outages and start to apply the updates for every customer. Customers should be expecting their runtime JS based services back to normal gradually in the next 30 minutes to 1 hour.

We've identified the issue for this malfunctioning. We are actively updating our system to recover.

We are seeing an issue with services integrated with runtime JS.

We are actively investigating this issue.