Outage in Reflektion, Inc

Analytics section on Production Customer Engagement Console is not functional

Resolved Minor
June 30, 2021 - Started about 4 years ago - Lasted 9 months
Official incident page

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Outage Details

The root cause has been linked to an outage with a 3rd Party Tool, Snowflake, that is being used to fetch analytics data. The latest on that is tracked on their statuspage: https://status.snowflake.com/
Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 06/30/2021 08:52PM

This incident has been resolved.

MONITORING about 4 years ago - at 06/30/2021 08:34PM

Snowflake has issued a fix to their issue, and are currently monitoring for further recurrence of the problem

IDENTIFIED about 4 years ago - at 06/30/2021 07:12PM

The root cause has been linked to an outage with a 3rd Party Tool, Snowflake, that is being used to fetch analytics data. The latest on that is tracked on their statuspage: https://status.snowflake.com/

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