Outage in Reflektion, Inc
Production Services Affected by Issues with Underlying Service Provider (AWS)
Resolved MajorIncident Report
We are monitoring the issue and are in touch with the team in AWS. Latest updates can be found here: https://health.aws.amazon.com/health/status
Components affected
Reflektion, Inc Production API Reflektion, Inc Production Customer Engagement Console Reflektion, Inc Production Recommendations Reflektion, Inc Production Search
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/13/2023 10:31PM
This incident has been resolved.
MONITORING
over 2 years ago - at 06/13/2023 09:34PM
We are continuing to monitor for any further issues.
MONITORING
over 2 years ago - at 06/13/2023 08:47PM
AWS is working on a fix and we see most services are recovering. We are actively monitoring the status.
IDENTIFIED
over 2 years ago - at 06/13/2023 07:21PM
We are monitoring the issue and are in touch with the team in AWS. Latest updates can be found here: https://health.aws.amazon.com/health/status
Latest Reflektion, Inc outages
Runtime JS services Affected - about 2 years ago
Experiencing high error rates in API/RCD/Search - over 3 years ago
Elevated error rates in recommendation services and API - almost 4 years ago
Analytics section on Production Customer Engagement Console is not functional - about 4 years ago
Event Processing is running behind - about 4 years ago
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