Outage in Reflektion, Inc
Analytics section on Production Customer Engagement Console is not functional
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
CEC services are back to normal. We are continuously monitoring.
Snowflake has issued a fix to their issue. We are currently monitoring the affect services.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The root cause has been linked to an outage with a 3rd Party Tool, Snowflake, that is being used to fetch analytics data. The latest on that is tracked on their statuspage: https://status.snowflake.com/
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