RescueTime, Inc Status

Resolved Offline Time

We are aware that the display of offline time data is not currently working on RescueTime website reports. No data will be lost, including data entered today. We are working on the display problem to have it resolved as soon as possible. We apologize for the inconvenience.

Resolved incorrect logging issues

Due to some problems with log processing, users may see incorrect logging of activities for today. We are working to resolve this issue as soon as possible and will post updates of our progress here.

Resolved Server Error

We are aware that users are unable to access RescueTime.com and/or the system is running slow. Our developers are currently investing this issue and we will continue to update as we learn more. Rest assured your data is still tracking.

Resolved Systems Upgrade

System will be down for upgrades.

Resolved Issues with billing

Currently, we are having a problem with our billing provider and it could influence the billing page, and prevents processing upgrades and payments at this time. This billing issue has also caused some of our users to receive a server error on their account. Our developers are currently investigating they believe they have identified the issue and are working on a fix. We don’t have an estimated timeline just yet, but we will keep you updated.

Resolved Double logging

We just wanted to let you know we are aware of the logging issues with the system. We have identified the issue and are working to get it resolved. We will let you know when we have an update.

Resolved Processing Delays

Current system upgrades may lead to intermittent delays for a bit. We are monitoring this, please note that no data will be lost during this process.

Resolved Server Error

We have identified the servers errors users are receiving when trying to access the dashboard. Our developers are working on getting things up and running ASAP. We will update you as things progress. Thank you for your patience.

Resolved Server Errors

We are currently investigating servers errors received when trying to access RescueTime.com. Thank you for your patience.

Resolved Slow Processors

Just a heads up! Our processors are running a bit slow. Our developers are currently working on getting things back up to speed. We will keep you updated when things are back to normal. Thank you for your patience!