Outage in Revenera System Dashboard
FlexNet Operations Reporter - The delay in reporter data
Resolved Minor
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Outage Details
Components affected
Revenera System Dashboard FlexNet Operations Reporter - NewLatest Updates ( sorted recent to last )
Routine hardware upgrade resulted in the third party app failure, this is raised as Priority 1 with the vendor and waiting for the resolution. Meanwhile we have diverted the traffic to secondary node which shall process the ETL jobs however with some degraded performance. We are working on it as priority.
We are investigating a reported issue that has caused the ETL jobs supporting reporter to be unavailable in all services.
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