Is Riege Software Down? Riege Software status is operational
Stats for Riege Software official incidents in the last 30 days
Number of Incidents
3 outages
Since last incident
1 days
Users reports for Riege Software in the last 12 hours
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Stay on top of Riege Software's current and past outages
Riege Software outages in the last 30 days per day
Minor · 1 day ago · lasted about 23 hours
Wichtige Information Bitte beachten Sie die folgenden Informationen. Grund: Störungsinfo: NCTS Produktion Anmerkung: Derzeit besteht eine Störung bei der Anwendung NCTS Produktion. Die Anwendung ist erreichbar, läuft aber zurzeit sehr langsam. Nächste Information: Sobald die Störung behoben ist. Kontakt: Service Desk BAZG https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html -------------------------------------------------------------------------------------------------------------------------------------------------------- Important information Please note the following information. Reason: Malfunction info: NCTS Production Note: There is currently a malfunction with the NCTS Production application. The application is accessible, but is currently running very slowly. Next information: as soon as the malfunction is fixed. Contact: Service Desk BAZG https://www.bazg.admin.ch/bazg/de/home/services/ser...
Minor · 16 days ago · lasted 8 days
We have now activated DMS for the majority of our customers. Most customers get the majority of their tax returns through DMS successfully. Yet we still receive many phone calls and new tickets every day with questions about DMS. Many answers to support questions can be found in our Knowledge base. (https://service.riege.com/en/knowledge) We would urge you to first check whether your answer can be found in the Knowledge base. Unfortunately, the pressure of DMS related tickets on our support is currently so high that you will receive a response from us less quickly than you are used to. You can relieve the pressure by calling Customs yourself via the numbers above. If you need help you can of course contact us. Unfortunately, calling without first creating a ticket means more work on our part. You can create a ticket by pressing F12 in Scope. Do this on the correct screen/TAB so that we can work specifically on the question. We will do our utmost to provide an answer as quickly as...
Minor · 21 days ago · lasted about 3 hours
Scope Exit unavailable for all customers
The Scope Exit application is currently unavailable. We are investigating the issue. We received a Masterticket number from German Customs: INC000005337798
Major · about 1 month ago · lasted about 1 hour
Issues with Customer Service Portal
In some cases the Ticket Area of the (Customer) Service Portal does not show tickets when using a filter on All tickets or only Closed tickets. The filter on Open tickets will probably still work in those cases.
Minor · about 1 month ago · lasted about 6 hours
Performance degradation at German Customs
German Customs has reported performance degradation. Affected procedures: all Masterticket: INC000005314886
Major · about 1 month ago · lasted about 1 hour
Issues with Customer Service Portal
The Ticket Area of the (Customer) Service Portal does currently not show any tickets. We are investigating the issue.
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