Outage in Rivery
[Logic Run River] Logic run river steps are failing
Resolved Major
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Outage Details
Components affected
Rivery Rivers (US) Rivery console.rivery.io Rivery API (EU) Rivery Rivers (EU) Rivery eu-west-1.console.rivery.io Rivery API (US)Latest Updates ( sorted recent to last )
The incident has been resolved. Since 08:39 UTC aprx, all of the logic steps rivers working successfully.
We're sorry for the inconvenience and we're investigating the flow made the malformed version being deployed to make sure it won't happen again.
The team find out the issue was made due an malformed version deployed in one of our internal services.
The malformed version reverted successfully and the logic's run river step is working as expected.
We're working on a quick fix for the root cause of the issue and will update soon.
We are continuing to work on a fix for this issue.
Logic rivers are failing to run rivers under river steps with error of [RVR-ERR-001]: An error has occurred. Please contact Rivery Support.
The team identified the root cause and working on a quick fix.
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