Number of Incidents
9 outages
Since last incident
1 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Rivery.
Minor · started 1 day ago
3rd party: Netsuite river run delays
We have identified an uptick in rivers with NetSuite as a source running longer than usual or reaching their runtime thresholds, which appears to be due to delays with the NetSuite API returning data. Our team is actively investigating and are in contact with NetSuite support to better understand and resolve the issue.
Minor · started 2 days ago
Customers who are using Snowflake with key pair authentication may be experiencing the following error: "Connection to Snowflake failed. Please check your credentials, your warehouse permissions and your account preferences in Snowflake." Our team is actively working on a solution. Thank you for your patience as we work to resolve this issue.
Minor · started 4 days ago
Twitter rivers failing: Error code 403: Limited API access
Starting September 18th, 07:10 UTC, we identified Twitter river failing with the following error: “error code 403: Limited API access Twitter Ads API Error: You currently have access to a subset of Twitter API v2 endpoints and limited v1.1 endpoints (e.g. media post, oauth) only. If you need access to this endpoint, you may need a different access level. You can learn more here: https://developer.twitter.com/en/portal/product” We are actively investigating this internally and we will update on any developments. Thank you for your patience and understanding.
Minor · 3 days ago · lasted about 4 hours
We have identified an increase of the following error for rivers with S3 as a source: "make_connection_args() argument after ** must be a mapping, not NoneType" We have identified the issue and are actively working on a fix. Thank you for your patience and understanding.
Minor · 5 days ago · lasted about 6 hours
AWS Network Connectivity Issues (US East 1)
AWS is experiencing network connectivity issues in the US East 1 region, which may affect Private Link connections in the Rivery platform. For additional information, please see AWS's Health Dashboard here: https://health.aws.amazon.com/health/status
Minor · 12 days ago · lasted about 2 hours
BQ as a target - "NoneType object is not iterable" Error is returned
We have identified that some rivers running Google Big Query as a target are failing with the following error: "Performing Big Query job failed: 'NoneType' object is not iterable." Our Engineering has already identified the root cause and are working to fix this As soon as possible. Thank you
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?