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We continuously monitor the official Rivery status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Rivery outages.
Minor Resolved · 7 days ago · lasted about 4 hours
Mixpanel Error: Uncaught exception SyntaxError: Unexpected token
We have identified Mixpanel river failures with the following error: Uncaught exception SyntaxError: Unexpected token )\n .filter(e => )\n ^\n\nStack trace:\nSyntaxError: Unexpected token )\n' We have identified the issue and are working on a fix.
Minor Resolved · 7 days ago · lasted 33 minutes
Python River Error: Cannot query field 'cross_id' on type DataFrame
Update - We detected some flows that are still failing on the EU console and are working on a fix for this issue.
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Minor Resolved · 8 days ago · lasted 38 minutes
Python River Error: Cannot query field 'cross_id' on type DataFrame
We are seeing today 21-03-2023 between 10:40 am - 1:45 pm EST time Python Rivers failures with errors: "Cannot query field 'cross_id' on type DataFrame" We have identified the issue and working on deploying a fix.
Minor Resolved · 21 days ago · lasted about 2 hours
Tiktok Error - The advertiser ID is required. Please provide it and retry.. Error code: 40002
On 08-Mar-2023 at 10:00 UTC we identified an increase of Tiktok failures with error "The advertiser ID is required. Please provide it and retry.. Error code: 40002" The scope: impacting only Auction Ads Reports Status: We are actively investigating the issue and will follow up with updates on the progress.
Minor Resolved · about 1 month ago · lasted 11 minutes
Runs are not initiating in US and EU console - Runs stay on Waiting status.
We've identified an issue on triggering new runs in the system since 2022-02-14 11:45 UTC aprx. We've found out the solution and provided a fix on 2022-02-14 12:05 UTC aprx. We currently monitoring the case and see if we can recover any run that already triggered at that time. All runs that triggered and got stuck might not be run at all, and we advise to cancel it and rerun it. We apologies for the inconvenience and make sure it won't happen again.
Minor Resolved · 2 months ago · lasted about 3 hours
Snowflake River Failures
We are currently investigating an issue that is causing rivers with Snowflake as a target and "Default FileZone" selected to fail with the error "Problem in connecting to FileZone." We will update with more details as soon as we have more information about the issue.
Minor Resolved · 3 months ago · lasted 3 days
Snapchat API issue
Snapchat Rivers may be experiencing degraded performance due to Snapchat API issues, resulting in a "Too Many Requests" error. Our team is actively working on a workaround.
User-reported problems for Rivery in the last 12 hours. It's a collection of user reports from different sources.
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