Need to monitor Rivery outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rivery, and never miss an outage again.
Start Free Trial
This incident has been resolved.
We encountered connectivity issues with Facebook due to an error stating:
"API access disrupted. Go to the App Dashboard and complete Data Use Checkup."
Incident Start Time: 1:00 AM UTC
Incident End Time: 7:30 AM UTC
For Customers Using Rivery's App: Your Rivers should now be operational.
For Customers Using Their Own Facebook Apps:
According to Facebook's documentation, you must complete specific steps to restore connectivity. Please follow the instructions provided in this guide: https://developers.facebook.com/docs/development/maintaining-data-access/data-use-checkup/?locale=en_US
If you are unsure whether you are using your own app or Rivery’s, please check the advanced settings of your Facebook connection.
If you see details such as a client ID, secret, and access token, you are using your own app and must follow the steps in the Meta article linked above.
If problems persist after completing the necessary steps, please submit a support ticket to the Rivery support team.
We apologize for any inconvenience this may have caused and appreciate your cooperation.
Sincerely,
The Rivery Team
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3153 services available
Integrations with
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime