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This incident has been resolved.
If your school syncs rosters into Ruvna via the Blackbaud API, we recommend checking your Ruvna environment to make sure roster data is synced correctly. If you notice any missing roster data, head to Settings > Data Import and press Trigger Import to initiate a new sync. Please reach out to support@ruvna.com if you have any questions.
We're experiencing an elevated level of errors when syncing rosters with the Blackbaud API and are currently looking into the issue.
Schools syncing data via the Blackbaud API may have their imports paused while our team investigates.
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