Outage in Rydoo

Receipt images

Resolved Minor
September 07, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing some issues with receipt images. This results in partial failing uploading/displaying receipt images on our mobile, web application and reporting module. We’re actively looking into this, and we’ll report back as more information becomes available.
Components affected
Rydoo Mobile Rydoo Expense
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/07/2022 06:23PM

Situation has stabilized for the moment. The partially unavailable features are currently available again. Our team is still monitoring the stability and taking preventative measures to avoid future downtime

INVESTIGATING almost 3 years ago - at 09/07/2022 06:13PM

Users may still be unable to view, upload images of their receipts. We're continuing to investigate this and greatly appreciate your patience, and will let you know as soon as we have another update to share.

INVESTIGATING almost 3 years ago - at 09/07/2022 01:13PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 09/07/2022 11:54AM

We are currently experiencing some issues with receipt images. This results in partial failing uploading/displaying receipt images on our mobile, web application and reporting module. We’re actively looking into this, and we’ll report back as more information becomes available.

Latest Rydoo outages

Partial outage - 25 days ago
Degraded performance - 9 months ago

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