Outage in Salesforce

Performance Degradation Page Load Delays

Resolved Minor
July 27, 2023 - Started almost 2 years ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service performance degradation where some users have page load delays. During page load delays, network latency affects the cloud infrastructure. There can be slow load times and occasional time-out errors. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTION almost 2 years ago - at 07/27/2023 11:21PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGCAUSENEWENGINEERS almost 2 years ago - at 07/27/2023 10:53PM

We are continuing to investigate the cause of this issue and have engaged additional engineers.

INVESTIGATINGCAUSEOFISSUE almost 2 years ago - at 07/27/2023 10:28PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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