Outage in Salesforce

Performance Degradation - Asynchronous Processing

Resolved Minor
June 11, 2025 - Started 4 months ago - Lasted 32 minutes

Incident Report

The Salesforce Technology team is working to isolate a performance degradation on this instance. Some customers get delays in asynchronous processing, including Web-to-Case, Web-to-Lead, Email-to-Case, and dashboard refreshes. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce FRA12S

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Latest Updates ( sorted recent to last )
IMPLEMENTINGSOLUTION 4 months ago - at 06/11/2025 11:01PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

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