Performance Degradation

We are still progressing through this ongoing effort. We remain committed to our objective of targeting critical services to expedite the restoration of full functionality. We appreciate your understanding and assure you that our dedicated efforts are aimed at providing you with the best possible service. Your patience during this period is sincerely valued, and we are determined to resolve the issues efficiently.

As we progress through this ongoing process, we acknowledge that it may require some time to reach completion. Rest assured that we remain committed to our objective of targeting critical services to expedite the restoration of full functionality. We appreciate your understanding and assure you that our dedicated efforts are aimed at providing you with the best possible service. Your patience during this period is sincerely valued, and we are determined to resolve the issues efficiently.

We understand that the optimization process may take some time, but please rest assured that the well-being of the database is our top priority. As we fine-tune the traffic flows, we are focusing on the most critical features that our users have identified as their top priorities. Your patience is greatly appreciated as we work diligently to ensure a healthy and efficient database environment that meets your needs and expectations.

The engineering team has diligently monitored the database's performance and is actively engaged in fine-tuning various activities to enhance its overall efficiency. Our commitment to optimizing performance remains unwavering, and we are dedicated to delivering an improved experience for all users. Your understanding and patience during this process are highly valued as we work towards achieving the best possible performance outcomes.

Our engineering teams are encouraged by the positive trend observed in the database's performance. Currently, we are in a monitoring phase to carefully assess this improvement before implementing any specific measures to enhance performance further. This cautious approach allows us to ensure the sustained progress of the database while evaluating the need for additional optimizations. Your continued support and patience are greatly appreciated as we work towards providing the best possible experience for our users.

We want to assure you that we are systematically addressing contentions on the database as they arise. Our priority is to ensure a smooth user experience. To expedite the resolution process and restore full functionality, we are implementing additional resolution measures to reduce the load on the database. Rest assured, our team is dedicated to resolving this issue as quickly as possible while maintaining the highest level of service for all users. Your continued patience is greatly appreciated.

To expedite a resolution, we are also implementing additional mitigation measures to reduce the load on the database while maintaining the highest level of service for all users.

The Marketing Cloud Engineering team is actively addressing performance issues with this database. While some traffic remains affected, we are diligently working to identify and resolve these issues, ensuring minimal disruption to unaffected traffic. Our goal is to maintain the highest level of service for all users.