Outage in Salesforce

Marketing Cloud Engagement Feature Disruption

Resolved Minor
December 06, 2023 - Started 5 months ago - Lasted about 11 hours

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Outage Details

The Salesforce Technology team identified a feature disruption affecting customers on this instance and is working to resolve it. During a Marketing Cloud Engagement feature disruption, end users are unable to access certain aspects of the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.
Components affected
Salesforce DB11102 Salesforce DB11015 Salesforce DB11124 Salesforce DB11044 Salesforce DB11238 Salesforce DB775 Salesforce DB12174 Salesforce DB12246 Salesforce DB12047 Salesforce DB12222 Salesforce DB11066 Salesforce DB757 Salesforce DB736 Salesforce DB7016 Salesforce DB12030 Salesforce DB11328 Salesforce DB11013 Salesforce DB708 Salesforce DB7031 Salesforce DB11060 Salesforce DB11391 Salesforce DB11475 Salesforce DB12012 Salesforce DB11151 Salesforce DB793 Salesforce DB11271 Salesforce DB7008 Salesforce DB7061 Salesforce DB12129 Salesforce DB12316 Salesforce DB7158 Salesforce DB11217 Salesforce DB11154 Salesforce DB13102 Salesforce DB7055 Salesforce DB13009 Salesforce DB7020 Salesforce DB11364 Salesforce DB12156 Salesforce DB12171 Salesforce DB7048 Salesforce DB11108 Salesforce DB11373 Salesforce DB11316 Salesforce DB11424 Salesforce DB7073 Salesforce DB12075 Salesforce DB7144 Salesforce DB12298 Salesforce DB752 Salesforce DB762 Salesforce DB11159 Salesforce DB11460 Salesforce DB11138 Salesforce DB11319 Salesforce DB12088 Salesforce DB11433 Salesforce DB7050 Salesforce DB7049 Salesforce DB11026 Salesforce DB7124 Salesforce DB11150 Salesforce DB7088 Salesforce DB7105 Salesforce DB7082 Salesforce DB11162 Salesforce DB12006 Salesforce DB714 Salesforce DB745 Salesforce DB7007 Salesforce DB11286 Salesforce DB782 Salesforce DB12108 Salesforce DB12325 Salesforce DB7074 Salesforce DB11075 Salesforce DB12228 Salesforce DB7159 Salesforce DB746 Salesforce DB12133 Salesforce DB7146 Salesforce DB11025 Salesforce DB11256 Salesforce DB11093 Salesforce DB11190 Salesforce DB12328 Salesforce DB12451 Salesforce DB12460 Salesforce DB13069 Salesforce DB13072 Salesforce DB13111 Salesforce DB729 Salesforce DB7039 Salesforce DB7085 Salesforce DB11141 Salesforce DB12166 Salesforce DB11054 Salesforce DB11418 Salesforce DB7026 Salesforce DB7036 Salesforce DB742 Salesforce DB724 Salesforce DB11241 Salesforce DB11244 Salesforce DB11466 Salesforce DB12007 Salesforce DB12177 Salesforce DB12032 Salesforce DB11268 Salesforce DB12226 Salesforce DB7064 Salesforce DB7071 Salesforce DB710 Salesforce DB11057 Salesforce DB7034 Salesforce DB11021 Salesforce DB11147 Salesforce DB7044 Salesforce DB7069 Salesforce DB7097 Salesforce DB11457 Salesforce DB11400 Salesforce DB790 Salesforce DB7002 Salesforce DB12268 Salesforce DB12271 Salesforce DB13025 Salesforce DB13033 Salesforce DB13060 Salesforce DB7077 Salesforce DB11199 Salesforce DB11133 Salesforce DB11126 Salesforce DB719 Salesforce DB7028 Salesforce DB11175 Salesforce DB7141 Salesforce DB11277 Salesforce DB733 Salesforce DB776 Salesforce DB12057 Salesforce DB12060 Salesforce DB11169 Salesforce DB12041 Salesforce DB12064 Salesforce DB12249 Salesforce DB12123 Salesforce DB12214 Salesforce DB12334 Salesforce DB13046
Latest Updates ( sorted recent to last )
UPDATE 5 months ago - at 12/07/2023 02:18AM

We are continuing to address this incident and are making progress on draining the events queue so that email, SMS, and automation send events can return to optimal performance. We will provide an update in the next 4 hours or sooner if more information becomes available.

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